How Barbers Help Us Improve Our JEAN Products – Real Talk, Real Tools
When it comes to creating high-performance tools for barbers, there’s one golden rule we follow: listen to the experts who use them daily.
That’s exactly what we did at our recent Barber Panel in Cologne, hosted in collaboration with Bergrath, one of our trusted wholesalers in Germany. But this wasn’t just another product feedback session—it was an authentic conversation with real barbers, field sales reps, and industry pros. Because the best ideas don’t come from assumptions, they come from honest discussions.
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Barbers = Game Changers
Instead of presenting our tools and waiting for polite nods, we handed over our new JEAN barber line and said: “Try them. Tell us what you really think.”
And they did.
Barbers like Francesco, Francisco, Jerome, Tarik, Vincenzo, and Lenti put our tools to the test – no filters, no sugarcoating. They shared what works, what doesn’t, and what’s missing.
Their feedback? Honest and incredibly valuable.
What We Learned From the Pros
Thanks to their insights, we walked away with clear improvements to make our tools even better:
✅ Better grip & control – Some brushes needed refinements to enhance precision.
✅ Lighter tools matter – Because barbers work long hours, comfort is key.
✅ Price vs. performance – The best tool isn’t always the most expensive one… and we’re taking notes.
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Why This Matters
At Olivia Garden, we believe in Customer Centricity – which means we listen, learn, and improve based on what you, the professionals, truly need. This philosophy is also a big part of our CSR strategy – ensuring that we develop sustainable, high-quality tools that genuinely support hair professionals in their craft.
Your Voice Shapes Our Tools
This Barber Panel was just the beginning. Our goal? To keep collaborating, listening, and evolving – because the best tools are built with barbers, for barbers.
Want to be part of the next conversation? Stay tuned. And in the meantime, try JEAN for yourself – we’d love to hear what you think.
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